1. 14-Day Risk-Free Full Access Free Trial
We want every organization to experience the power of Emplora HQ before committing financially. Every new workspace starts with an unrestricted 14-day free trial. You will not be billed during the trial period, and you can test all features including GPS attendance, 1-click payroll, and document generation.
2. Transparent Flat-Rate Billing Philosophy
Emplora HQ charges honest flat-rate subscription fees without hidden setup costs, mandatory implementation retainers, or surprise per-employee seat penalties. You always know the exact price of your plan before making any payment.
3. Instant Self-Service Subscription Cancellation
You may cancel your monthly or annual subscription at any time with a single click from the Settings > Subscription Management tab. When you cancel, your account remains fully active until the conclusion of your current prepaid billing cycle.
4. Annual Subscription Proration & Refund Requests
For annual subscriptions, if you determine within the first 30 days of payment that Emplora HQ does not meet your organizational requirements, you may request a prorated refund minus the first month at standard monthly billing rate. Monthly subscriptions are billed month-to-month and are not eligible for retroactive refunds once a billing cycle has commenced.
5. Billing Support & Contact Inquiries
If you have any questions regarding your invoice, tax deductibility, or billing statements, our dedicated finance desk is ready to help at billing@emplorahq.com with guaranteed response times under 24 business hours.